| |
|
|
|
 |
|
| How It Works |
**Photo Requirements
In order for us to provide you with the highest quality oil painting or portrait, we suggest that you send us the highest resolution photo you can. If you’re a non-technical kind of person, just send us the photo and we will let you know if it is acceptable for us to use or not. If you are knowledgeable about image resolution then here are the requirements you should target for a good photo.
Digital camera photos should have a resolution of 3 mega pixels or higher.
Digital photos or scanned photos should be 300 dpi or higher.
In any case, pay close attention to the details of the photo because our artists will. For example, can you see the color of the subject’s eyes? Can you see small wrinkles on the person’s skin? These are small details but they are important for the artist to really capture the subtle things for your painting.
Although some photos may not be optimal we have been able to produce beautiful paintings from them. But, there are some things our artists simply can not do. If you don’t like the way someone looks in a photo, you probably are not going to like the result of the painting. Please choose your photos carefully.
If you have a scanned photo that is damaged, we will do our best to reconstruct the damage but we can not offer any guarantees with these kinds of photos (Some fees may apply. Please see
Photo Restoration.
However, we can make some adjustments to photos without any problem (i.e. red eye, replacement of background, shorten or lengthen dresses, correction of windblown hair, etc.) If you have specific request, please let us know upon ordering or via email. If you don’t tell us in the beginning, we may not be able to make the correction after the painting is completed. We can accept almost any type of file but we prefer .jpeg, .gif, .bmp, or .tff.
1. Send us the photo
You can email, mail, or bring your favorite photo to us.
2. Consultation
We will meet with you in person or over the phone or chat via email to understand what you’re looking for in the end result, and we can discuss any enhancements or modifications you would like. Your photo can be cleaned up at no additional cost.
3. We start your painting
We have a network of artists who specialize in different styles and subjects. We will send your order to the artist most suitable for the subject matter you're requesting to be painted.
4. We inspect the painting
we preview your painting with an artistic eye, to ensure quality work. You will have an opportunity to preview it with us as well.
5. Preview Your Painting
We email you a photo of your painting, so you can review it and confirm, or ask for modifications. Most of our customers confirm their portrait when receiving the first preview email. However, if you are not completely satisfied, please feel free to send us any modification request.
6. If you request minor modifications
we will modify your painting from photo according to your request. However, please make sure that you have already told us about any major modifications you want made in your painting from photo when you place your order. Major modifications at this stage may not be able to be accommodated. Once the modifications are made, you will get a chance to review the modifications that were made.
7. We deliver the oil portrait to you.
We will package your framed oil painting to protect it from damage. You may either pick it up from our studio, or we can ship it to
you at no extra cost.
|
| |
|
|
|
|
